Privacy policy

Last updated: December 18, 2025

This privacy policy explains how SAS MLRS (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on mlrs.co (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this privacy policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this privacy policy.

Please read this privacy policy carefully.

Changes to This Privacy Policy

We may update this privacy policy from time to time, particularly to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Site, update the “Last updated” date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information you submit directly to us through our Services may include:

• Contact information: including your name, address, phone number, and email address.

• Order information: including your name, billing address, shipping address, payment confirmation, email, and phone number.

• Account information: including username, password, security questions, and other information used for account security purposes.

• Customer service information: including information you choose to include in communications with us, for example when you send a message via the Services.

Certain features of the Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.

Information We Obtain From Third Parties

We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, which collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you requested, in accordance with the contract we have with you.

• When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties with whom we work may automatically collect information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information obtained from third parties will be processed in accordance with this privacy policy. See also the section below, Website and Third-Party Links.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide the Services to fulfill the contract we have with you, including processing payments, fulfilling orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, and other account-related features and functionalities.

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, SMS, or postal mail, and showing advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these activities is our legitimate interest in selling our products, pursuant to Art. 6(1)(f) GDPR.

• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. For EEA residents, the legal basis is our legitimate interest in ensuring the security of our website for you and other customers (Art. 6(1)(f) GDPR).

• Communicating with You and Improving the Services: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to ensure responsiveness, provide effective services, and maintain our business relationship with you (Art. 6(1)(f) GDPR).

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our Shopify store, visit https://www.shopify.com/legal/cookies.

We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third-party service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers accept cookies by default, but you can configure your browser to delete or reject cookies using browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and cause some Services, including certain features, to malfunction or be unavailable. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

How We Share Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate interests, and other purposes subject to this privacy policy. This may include:

• Vendors or other third parties providing services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).

• Business and marketing partners to provide services and send advertising. Our business and marketing partners will use your information according to their own privacy notices.

• When you request or consent to the disclosure of information to third parties, such as for shipping products or using social media widgets or login integrations.

• With affiliates or within our corporate group, in our legitimate interest to operate a successful business.

• In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

We have disclosed the following categories of personal and sensitive information about users for the purposes described above, in the sections How We Collect and Use Your Personal Information and How We Share Personal Information:

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

With your consent, we may share personal information for marketing and advertising activities.

Websites and Third-Party Links

Our Site may provide links to third-party websites or platforms. If you follow links to non-affiliated or uncontrolled sites, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide on public or semi-public areas, including on third-party social media platforms, may also be visible to other users of the Services or the third-party platform without limitation. Inclusion of such links does not constitute an endorsement of the content or operators of those platforms.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information, you may contact us using the details below to request deletion.

As of the effective date of this privacy policy, we do not knowingly “share” or “sell” (as defined under applicable law) personal information of individuals under 16 years old.

Security and Data Retention

No security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Information you send may not be secure during transit. We recommend not providing sensitive or confidential information via unsecured channels.

The retention of your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain circumstances, and we may decline a request as permitted by law:

• Access/right to know: You may have the right to request access to the personal information we hold about you, including details on how we use and share it.

• Deletion: You may have the right to request deletion of personal information we hold about you.

• Correction: You may have the right to request correction of personal information we hold about you.

• Portability: You may have the right to receive a copy of your personal information and request it be transferred to a third party in certain circumstances and with some exceptions.

• Opt-out of sale, sharing, or targeted advertising: You may have the right to request that we do not “sell” or “share” your personal information or refuse processing for “targeted advertising” purposes. Global Privacy Control signals may automatically trigger this request in some locations.

• Restriction of processing: You may request that we stop or restrict processing of your personal information.

• Withdrawal of consent: If processing is based on your consent, you may withdraw consent.

• Appeal: You may appeal our decision if we refuse your request.

• Communication preferences: We may send promotional emails, which you can opt out of at any time using the unsubscribe option in our emails. Non-promotional emails may still be sent (e.g., account or order-related emails).

You can exercise these rights on our Site or by contacting us using the details below. We will not discriminate against you for exercising any rights and may require identity verification before responding. You may also designate an authorized agent to exercise rights on your behalf.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If our response is unsatisfactory, depending on your location, you may have the right to appeal or submit your complaint to your local data protection authority. For the EEA, a list of authorities can be found here.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. Information may be handled by employees, service providers, and partners in these countries.

If transferred outside Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-issued contracts, unless transferred to a country deemed to provide adequate protection.

Contact

For questions about our privacy practices or this privacy policy, or to exercise your rights, contact us by email at contact@mlrs.co, by phone, or by mail at:

5 Rue Valentin Haüy, 63000 Clermont-Ferrand, France

For the purposes of applicable data protection laws and unless otherwise indicated, we are the controller of your personal information.